About Us
A Small Team With a Big Heart
We’re a family-run agency based in Gravesend, serving Dartford and the surrounding areas. Between us, we’ve got decades of experience, zero corporate baggage, and a serious passion for helping people move. You’ll always deal with someone who cares — no hand-offs or hidden departments. Our mission is simple: help people move with honesty, heart, and the best results.
Our Values
Truthful
At Town and City, truth isn’t a slogan - it’s how we operate. From valuation advice to feedback after viewings, we’re candid and unfiltered. Sellers trust us to tell it straight, even if it’s not always what they want to hear, because integrity matters.
Hardworking
We’re a hands-on, sleeves-rolled-up team with relentless energy. We continue to care past 5pm and don’t disappear once the sale is agreed. Whether we’re WhatsApp-ing viewing feedback or guiding landlords on tenant choices, we hustle for our clients every step of the way.
Friendly
There’s no corporate front here. We’re approachable, funny, and warm - the kind of people you enjoy working with. We build lasting relationships with our clients and treat them like friends, not transactions.
More About Us
We started Town & City to do things differently — no suits, no scripts, no corporate spin. Just honest advice, local knowledge, and a real focus on people. We believe estate agency works best when it’s personal, so we keep things simple, clear, and human from start to finish. Whether you're selling, buying, letting, or renting, you’ll always know who you're dealing with, and what’s happening next.
Here’s why people stick with us:
Straight-talking updates- Honest feedback, WhatsApp groups, and no sugar-coating
Smart, tailored advice- No overvaluing, no guesswork, just what works
Real relationships- We stay in touch long after the paperwork’s done
The People You’ll Actually Deal With
No faceless departments here. At Town & City, you’ll speak directly to the owners and our close-knit team — the same people who’ll value your home, show the viewings, chase solicitors, and keep things moving. We don’t hide behind titles or hand you off once you sign. We’re honest, hardworking, and genuinely care about doing a good job. And yes, we’re friendly too — the kind of people you can text, call, or pop in to see without it feeling like a chore.