We Rent Homes Like They’re Ours

Careful tenant selection, clear advice, and no corporate middlemen. Just lettings done properly.

Your Investment, Protected

We treat your property like it’s got our name on it — because it does. We’re picky with tenants, transparent about fees, and hands-on throughout the process. You’ll always deal with a decision-maker who knows your property and cares about the outcome.

We protect your property like it’s our own, with honest advice, careful tenant selection, and a service that always puts your best interests first.

Media Image
Switching from Another Letting Agent

If you’re not getting the service you expected, it might be time for a change. At Town & City, we make switching easy — no drama, no long-winded handovers. We’ll take a look at what’s gone wrong, help you understand your options, and handle the transition with minimal fuss. Whether it’s poor communication, the wrong tenants, or just feeling left in the dark, we’ll show you how things should be done — properly, transparently, and with your best interests at heart.

🔄 Seamless handover — we manage the switch so you don’t have to chase paperwork or tenants
🧠 Clear advice on what’s gone wrong — we’ll show you where the service has slipped and how to fix it
🤝 Hands-on, owner-led service — you’ll always deal with someone who’s accountable and invested in your property

Our Process for Valuations

mascott

Instant Valuation

A starting point, not the full picture. Online tools use sold prices and postcode data. Handy, but often off. We’ll still give you one — then follow up with insight that algorithms can’t catch. Think of your instant valuation as your ballpark. Once we’ve seen your home in person, we’ll give you the real number, with logic, local data, and strategy included. And if you’re not ready to book just yet, no problem. We’ll follow up with useful info and let you decide when you’re ready.

Face-to-Face Valuation

Smart, honest, and done your way. Book in, meet us, and walk away informed. Our face-to-face valuations are casual, candid, and full of detail. We’ll talk about your goals, timing, property presentation, and pricing — without any waffle. You'll get a clear plan for moving forward, whether that’s now or later. And from the moment we step through your door, you’ll have a WhatsApp group with your valuer for easy updates all the way to sold.

Straight-Talking Lettings, Built On Trust

Meet and assess

We visit your property, give rental advice, and talk through your options.

Market smartly

High-quality photos, targeted listings, and tenant-matching done properly.

Tenant checks

We choose tenants carefully, not carelessly. No rushing just to fill a gap.

Clear communication

WhatsApp updates, real-time feedback, and one main point of contact.

Paperwork sorted

We handle referencing, compliance, and move-in logistics.

Ongoing support

You’ll always deal with someone who knows your property and acts fast.

Straight-Talking Lettings, Built On Trust

Google Reviews

Client Testimonials

Video title

VIEW THIS REVIEW

Our Guides

Guide title

VIEW THIS GUIDE

Let us know if there’s anything we can help you with. We’re here for you, 24/7.

mascott

Town & City is an independent estate agency based in Gravesend, covering Dartford and surrounding areas. We offer straight-talking advice, smart marketing, and a personal service that puts people first — whether you're selling, buying, letting or renting.

Powered by  Neuron  |  Iceberg Digital

Town & City trading as

Town & City Homes

Company Number: 8608698

Registered Address: Unit 10A, May Avenue Industrial Estate, May Avenue, Northfleet, Gravesend, Kent, DA11 8RU

Redress Scheme:

https://www.theprs.co.uk

Powered by © Neuron | Iceberg Digital

© 2025 Town & City Homes. All rights reserved.